Who we are
Privacy Policy for Mobile DNA Testing, Drug Testing, & Fingerprinting Services
Effective Date: 12/01/2024
RightAwayResult is committed to safeguarding the privacy and confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile DNA testing, drug testing, and fingerprinting services. By using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of personal information when you use our services:
- Personal Identification Information: Name, date of birth, gender, address, phone number, email address, and government-issued ID (if required).
- Testing Information: Sample data, test results (e.g., DNA test, drug test, fingerprint records), and any related medical or legal information.
- Payment Information: Credit card details or other payment methods when paying for services (processed via a secure third-party payment processor).
- Health & Medical Information: Relevant to the type of test being performed (e.g., drug testing history, medical consent forms).
- Communication Information: Any correspondence with us, including emails, phone calls, or messages through our website or customer service.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To perform testing and provide results (e.g., DNA testing, drug testing, fingerprinting).
- To communicate with you about your appointment, test results, or any issues regarding your service request.
- To process payments for services rendered.
- To comply with legal and regulatory requirements, including maintaining appropriate records for legal, healthcare, or employment purposes.
- To improve our services and ensure that our mobile team can provide the highest level of service.
- To send you information about our services, promotions, or updates (only if you have opted-in for marketing communications).
3. How We Protect Your Information
We take the protection of your personal information seriously. We use industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, and destruction, including:
- Encryption of sensitive data during transmission (e.g., credit card details).
- Secure storage for your personal and testing information.
- Limiting access to your information to only those employees or contractors who need it to perform their duties.
- Routine audits and assessments to ensure compliance with data protection best practices.
4. Disclosure of Your Information
We may share your personal information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in conducting tests, processing payments, or handling customer service functions. These providers are contractually required to protect your information and only use it for the purposes of fulfilling their obligations to us.
- Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests (e.g., subpoenas, court orders).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of that transaction, and you will be notified of any changes to this Privacy Policy.
- Consent: We may share your information with others when we have obtained your explicit consent (e.g., sharing test results with a physician or legal representative).
5. Data Retention
We retain your personal information and test results only for as long as necessary to fulfill the purposes for which it was collected or as required by law. When it is no longer needed, your information will be securely deleted or anonymized.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Correction: You have the right to request access to your personal information and to request corrections or updates if any of your information is inaccurate or incomplete.
- Deletion: You may request the deletion of your personal information, subject to certain legal or contractual limitations.
- Opt-Out of Marketing Communications: If you have opted in to receive marketing communications, you can opt out at any time by contacting us or using the “unsubscribe” link in our emails.
- Data Portability: In some cases, you may request a copy of your personal data in a commonly used, machine-readable format.
To exercise any of these rights, please contact us at [contact details].
7. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children. If you believe that we have collected personal information from a child under the age of 13, please contact us immediately, and we will take appropriate steps to remove the information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, how we handle your personal information, or if you wish to exercise your rights, please contact us at:
Right Away Result
(205) 610-9442
info@rightawayresult-net
This Privacy Policy is designed to provide transparency and assurance about the way we manage your data. Your privacy is important to us, and we are committed to handling your information responsibly and in accordance with applicable privacy laws.